Paper Bill Fee: 1st Email

Hello.

Thank you for contacting us concerning your invoice.

We would like to discuss your options to avoid paying the paper bill fee. Please call our Customer Service professional at your earliest convenience at 1-xxx-xxxx.

Our office hours are as follows:
Monday to Friday, 7am-4pm
Saturday, 7am-10am
Sunday, 8am-11am

If helpful, we would like to provide assistance with enrolling in Easy Pay or e-Billing.

Thank you.