Did Not Order - Active Accounts associated with address

Hello.

Thank you for contacting us. Our records show there is an active account associated with your address.

Due to account security, we are unable to process your request via email correspondence.

To better assist you with this, please call customer service care at 1-xxx-xxx-xxxx.

Our office hours are as follows:
Monday to Friday, 7am-4pm
Saturday, 7am-10am
Sunday, 8am-11am

Thank you for contacting Subscriber Services and we look forward to hearing from you!

Kind regards,