Stopbuster Email Sample

I hope this email finds you well!

I was monitoring our subscription accounts when I noticed yours is scheduled to stop on (insert stop date). I called earlier today using your phone number (insert phone number used) and thought I should check up with you via email as well. 

It is unfortunate to learn you wish to cancel your subscription due to (price/poor service/). We currently have a special in (x amount) that we would gladly apply to your account and where the first 2/3/4 weeks of service will be on us (last part is optional if you wish to provide credit).

If you would like to proceed with this, or if you have any questions or concerns, please feel free to contact me directly at (your direct line). You can best reach me at (insert best time to call you back) or respond to this email.

Thank you for your time and I look forward to hearing from you!